Payment Policy
At Noven99, we aim to provide a simple, transparent, and secure checkout experience. This Payment Policy explains how payments are handled when you place an order through our website.
ACCEPTED PAYMENT METHODS
We accept the payment methods displayed at checkout. Available payment options may vary depending on your location, device, and the payment services available at the time of purchase.
Please select your preferred payment method during checkout.
CURRENCY
Unless otherwise stated, all prices displayed on our website are in U.S. Dollars (USD).
PAYMENT PROCESSING
Payment is required at the time an order is placed.
Your order will be processed after your payment has been successfully authorized. If your payment is declined, canceled, or cannot be verified, your order may not be processed.
Payments may be processed by third-party payment service providers. Noven99 generally does not directly store complete credit or debit card information.
PRICING, TAXES & SHIPPING
Product prices are displayed on the applicable product pages.
Any applicable taxes, shipping charges, discounts, or other required fees will be calculated and displayed during checkout before you complete your purchase.
We reserve the right to correct pricing or checkout errors. If an error affects an order you have already placed, we may contact you regarding available options or cancel and refund the affected order where appropriate.
PAYMENT AUTHORIZATION
By submitting an order, you represent that you are authorized to use the payment method provided and authorize the applicable charges associated with your purchase.
Orders may be delayed, declined, or canceled if payment cannot be authorized or if a transaction is identified as potentially fraudulent or unauthorized.
PAYMENT SECURITY
Payments are handled through third-party payment providers and technologies designed to support secure transaction processing.
For security reasons, we may take reasonable steps to verify certain transactions before processing an order.
REFUNDS
If a refund is approved, it will generally be issued to the original payment method used for the purchase.
Processing times after a refund is issued may vary depending on your bank, card issuer, or payment provider.
For eligibility and additional information, please review our Refund & Return Policy.
FAILED OR DECLINED PAYMENTS
If your payment is declined, please confirm that your billing and payment information is correct.
You may also try another payment method available at checkout or contact your bank or payment provider for assistance.
Noven99 does not control payment authorization decisions made by banks, card issuers, or third-party payment providers.
FRAUD PREVENTION
To help protect our customers and business, we reserve the right to review, hold, or cancel orders that appear fraudulent, unauthorized, or otherwise suspicious.
Additional verification may be requested when reasonably necessary.
CONTACT US
If you have questions regarding a payment or an existing order, please contact us:
Noven99
Email: support@noven99.store
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST